We're here to help
Last updated: July 2, 2026
The fastest way: in-app feedback
The quickest way to reach us is from inside the app — your message arrives with the technical details (app version, state, license class) that help us fix things fast:
- Open Settings in the app and tap Send Feedback, or
- Long-press the app icon on your home screen and choose the feedback shortcut.
Spotted a wrong or confusing question?
Tap the flag icon on any question during a quiz and tell us what looks off. Reports go straight to our content team, and we correct verified issues in app updates.
Subscriptions and billing
- Restore a purchase: in the app, open the paywall or Settings and tap Restore Purchases while signed into the same Apple account you bought with.
- Cancel: iOS Settings → your name → Subscriptions → DMV Permit Prep → Cancel. Deleting the app does not cancel the subscription.
- Refunds: Apple handles App Store billing — request a refund at reportaproblem.apple.com. If you qualify for our Pass Guarantee, contact us directly instead.
Email us
For anything else — including Pass Guarantee claims and privacy requests:
Email: support@gopermit.org
We aim to reply within 2 business days.
We aim to reply within 2 business days.
Please include your device model, iOS version, and (for content issues) the state and license class you're studying for.